Return & Exchange Policy

If you are unhappy with your order you may return your purchase within 30 days of shipment for a refund or exchange. Shoes must be in original, unworn condition to be accepted for returns/exchange (unless defective). Beyond 30 days, our products are warranted against defects in materials and workmanship.

Return

If any items you purchased fail to meet your expectation, including defective, damaged, not as described, you can return them for a refund.

To be eligible for returns, please confirm that:

-Items to be returned remain unused, undamaged, unwashed, and in original packing with original label

-You will pay for return shipping. For quality related returns, return shipping cost is refundable. Items not meeting the above criteria will be considered ineligible for a return.

Customers have 30 days from the date of receive to change your mind and return the items without explaining the reason and anykick has to issue a refund. You can request a return by contacting us at [email protected]. After receiving the return item, anykick has to issue a refund back to customers’ account in 7 days. Customers will only be charged once at most for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.

Return address

Please don’t use the address on the package, and we will provide you the return address by contacting us at [email protected]

Exchange

You may opt in for an exchange if for any reason you are not completely satisfied with your purchase. All purchases are subject to one time exchange policy within 30 days from your purchase. Your glasses must be returned for an exchange in new and unused condition with its complementary cases. All contact lenses are eligible for an exchange within 30 days from your purchase. Your Contact lenses must be unopened and unmarked to be eligible for an exchange.

Address:

No. 4, 28th Floor, Beidouxing Building, Beidouxing Apartment, Dusi Road, Zhonghua South Road, Nanming District, Guiyang City, Guizhou Province [Central South Office]

Phone number:+8615697081940

Email: [email protected]